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General

Show All Answers

1. How do I apply for a business license?

Anyone who is conducting business within the town limits needs to obtain a business license from the Town office. The first step is to fill out the Business License Application and return it to the Town office.
Click here for more info...

2. How do I schedule a yard waste (brush) pick up?

Yard waste (brush) pick up service is provided on Mondays.  Requests for collection is no longer required.  Collection may be delayed because of inclement weather or if collection personnel are required to perform other tasks during the regular collection time. When collection is delayed, residents are asked to leave the yard waste in place and collection will occur as soon as possible.  Yard waste should be put out for collection no earlier than the Saturday prior to the collection day and no later than 7:00 am on collection day. Yard waste put out for collection may not interfere with vehicular or pedestrian sight distance or block on-street parking, storm drains, sidewalks, fire hydrants, water meters, or other public improvements.

Yard waste to be collected by the Town must meet the following requirements:

• Loose yard waste must be contained in paper yard waste bags and may not exceed 50 pounds in weight.
• Brush must be tied into compact bundles that can be handled by one collector. No such bundle shall exceed 4 feet in length, 1 foot in diameter, and 50 pounds in weight.
• No single weekly collection may exceed 100 pounds in weight.

The following items will not be collected as a part of yard waste collection:

• Grass clippings
• Ashes
• Large stumps or stumps containing rocks or soil
• Rocks or soil

Submit request here

3. How can I reserve the Gazebo at Rose Hill Park?

The park and the gazebo can be reserved for any non-profit event. Please call the Town Office (540) 955-1099 for details. Click here for the forms.

4. What day is yard waste (brush) picked up?

Yard waste (brush) pick up service is provided on Mondays.  Requests for collection is no longer required.  Collection may be delayed because of inclement weather or if collection personnel are required to perform other tasks during the regular collection time. When collection is delayed, residents are asked to leave the yard waste in place and collection will occur as soon as possible.  Yard waste should be put out for collection no earlier than the Saturday prior to the collection day and no later than 7:00 am on collection day. Yard waste put out for collection may not interfere with vehicular or pedestrian sight distance or block on-street parking, storm drains, sidewalks, fire hydrants, water meters, or other public improvements.

Yard waste to be collected by the Town must meet the following requirements:

• Loose yard waste must be contained in paper yard waste bags and may not exceed 50 pounds in weight.
• Brush must be tied into compact bundles that can be handled by one collector. No such bundle shall exceed 4 feet in length, 1 foot in diameter, and 50 pounds in weight.
• No single weekly collection may exceed 100 pounds in weight.

The following items will not be collected as a part of yard waste collection:

• Grass clippings
• Ashes
• Large stumps or stumps containing rocks or soil
• Rocks or soil

5. Is there a fee for scheduling a bulk pickup?

The Town charges a collection fee of $25 for appliances such as stoves and hot water heaters. For other items such as refrigerators, air conditioners, televisions and computer screens, the collection fee is $40. There is no fee for furniture and other large household goods.

6. Can I make a payment by credit card?

Yes. We accept Visa, MasterCard and Discover at the Town business office, however, there is a convenience fee of 2.5% plus $0.30 per transaction.

The Town of Berryville has also now partnered with Payment Service Network, Inc. (PSN) to offer three options to pay bills online or over the phone.

Online Payments 

Click on the bill payment link found on the Town of Berryville’s website at www.berryvilleva.gov. You’ll be directed to our payment processor’s website where you can register and make your payment. Future payments are just three easy steps! 

Mobile App Payments 

Download the PSN Payments app from the Apple AppStore© or Google Play™. If you registered online first, use those credentials to log in to the app. You can view your bill on the app, too! 

Phone Payments

Call 1-877-885-7968 to make a payment by phone. Have your bill handy to provide your account number and register. Future payments are just a few quick steps! 

• Pay immediately, schedule a payment, or set up Auto-Pay 
• View your balance online (even if you don’t pay online) 
• Store payment methods 
• Print receipts, view payment history, and more 

Payment convenience fees apply: 

• $1.25 for check and savings payments; 
• 2.95% (+$0.75 for payments under $100.00) for credit and debit card payments. 

7. Can I pay my water bill or taxes online?

Yes. The Town of Berryville has partnered with Payment Service Network, Inc. (PSN) to offer three options to pay bills online or over the phone.

Online Payments

Click on the bill payment link found on the Town of Berryville’s website at www.berryvilleva.gov. You’ll be directed to our payment processor’s website where you can register and make your payment. Future payments are just three easy steps! 

Mobile App Payments

Download the PSN Payments app from the Apple AppStore© or Google Play™. If you registered online first, use those credentials to log in to the app. You can view your bill on the app, too! 

Phone Payments

Call 1-877-885-7968 to make a payment by phone. Have your bill handy to provide your account number and register. Future payments are just a few quick steps! 

• Pay immediately, schedule a payment, or set up Auto-Pay 
• View your balance online (even if you don’t pay online) 
• Store payment methods 
• Print receipts, view payment history, and more 

Payment convenience fees apply: 

• $1.25 for check and savings payments; 
• 2.95% (+$0.75 for payments under $100.00) for credit and debit card payments. 

8. Can you provide a breakdown of my tax bill e.g. mortgage, real estate tax, tax rate, etc.

You must provide the Finance Office with the tax map reference number or parcel identification number which can be found on your tax statement and the requested information can be provided.

9. Is there a fee for making a payment with credit card?

Yes, there is a convenience fee of 2.5% plus $0.30 per transaction.

The Town of Berryville has also now partnered with Payment Service Network, Inc. (PSN) to offer three options to pay bills online or over the phone.

Online Payments

Click on the bill payment link found on the Town of Berryville’s website at www.berryvilleva.gov. You’ll be directed to our payment processor’s website where you can register and make your payment. Future payments are just three easy steps! 

Mobile App Payments

Download the PSN Payments app from the Apple AppStore© or Google Play™. If you registered online first, use those credentials to log in to the app. You can view your bill on the app, too! 

Phone Payments

Call 1-877-885-7968 to make a payment by phone. Have your bill handy to provide your account number and register. Future payments are just a few quick steps! 

• Pay immediately, schedule a payment, or set up Auto-Pay 
• View your balance online (even if you don’t pay online) 
• Store payment methods 
• Print receipts, view payment history, and more 

Payment convenience fees apply: 

• $1.25 for check and savings payments; 
• 2.95% (+$0.75 for payments under $100.00) for credit and debit card payments. 

10. Is there a meals tax?

Yes. The Town of Berryville imposes a tax in the amount of 4% of any charge upon all meals sold by a restaurant or caterer in the town. For more info...

11. Please explain the Town Personal Property Tax?

The Town taxes personal property located within town limits. These taxes are due December 5th each year. The State of Virginia now provides relief for qualifying vehicles. The Clarke County Commissioner of Revenue prepares all assessments and may be contacted at (540)955-5108.
*Additional taxes will be assess by County of Clarke.

12. Please explain the Town Real Estate Tax?

The Town taxes real estate located within Town limits and are billed semi-annually. Tax due dates are June 5th and December 5th. The Clarke County Commissioner of Revenue prepares all assessments and may be contacted at (540)955-5108. Bills are mailed directly to taxpayers who are responsible for notifying their mortgage companies.
*Additional taxes will be assess by County of Clarke.

13. Is there a personal property tax?

Yes. The personal property tax rate is $1.25 per $100 value. *Additional taxes will be assess by County of Clarke.

14. How can I get a trash toter and/or recycle bin?

Republic Services provides each residence with a 95 gallon service cart (toter) for automated solid waste collection service. Please contact the Town office at (540) 955-1099 if you do not have one.

15. My trash toter and/or recycle bin is/are damaged. How can I get it/them replaced?

Please contact the Town office at (540) 955-1099 to arrange a replacement.

16. The street light is out. How do I report it?

You may report a street light out by clicking the link below, calling the Town office at (540) 955-1099 or emailing customerservice@berryvilleva.gov. Report Street Light Outage

17. What items are accepted for recycling?

Paper, aluminum and plastic items will be picked up with recycling.

For a detailed list...

18. Is there a citizen recycling center for Town resident?

No. Residents with a valid auto decal enjoy full use of the Frederick County Landfill located on Sulphur Springs Road. More info...

19. Is there a DMV in Berryville?

There is a DMV Select office located within:
Trip's Auto Sales
6130 Lord Fairfax Hwy.
Berryville, VA 22611
(540) 955-1367

20. Is there a bus transit in Berryville?

Virginia Regional Transit offers limited routes. More info...

21. Does the Town pickup Christmas trees?

Yes. Christmas trees are treated as yard waste (brush). Submit request here

22. I am renting a home in town. How do I establish water service?

To establish a new account, you must come to the Town office located at 101 Chalmers Court, with government issued identification, Owner Authorization for Tenant Utility Service form completed and signed by the Owner and a deposit in the amount of $225 for residences.
For more detailed info...

23. I have purchased a home in town. How do I establish water service?

To establish a new account, you must come to the Town office located at 101 Chalmers Court, with government issued identification.
For more detailed info...

24. Is the water and sewer deposit refundable?

Yes.